Refund policy
Refund & Return Policy
At Global IT Store, customer satisfaction is our priority.
Returns
We accept return requests within 30 days of receiving your order.
To be eligible for a return:
- Item must be unused and in its original condition.
- Item must be in the original packaging.
- Proof of purchase is required.
Return Request
To request a return, please contact us at:
📧 globalzeedigital@gmail.com
Our team will provide return instructions after reviewing your request.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with photos of the product and packaging.
Non-Returnable Items
The following items cannot be returned:
- Personalized or custom-made products
- Gift cards
- Clearance or sale items
- Personal care products
Refunds
Once your return is received and inspected, we will notify you of the approval status.
Approved refunds will be processed to the original payment method within 5–10 business days.
Contact Us
For any return or refund inquiries:
📧 globalzeedigital@gmail.com
Global IT Store